FAQs

Why is our school page not loading while "All Groups" loads successfully?
If your school page isn't loading while "All Groups" functions correctly, consider the following steps: Verify Account Access: Ensure you&#...
Mon, 24 Feb, 2025 at 7:51 AM
Why am I not seeing the invitation sent by my teacher, and what should I do?
If you're not seeing the invitation sent by your teacher, consider the following steps: Check Your Email: Ensure you've received an email invitat...
Mon, 24 Feb, 2025 at 7:58 AM
Why am I not seeing the option to post an Announcement?
If you're unable to see the option to post an announcement in Bloomz, it's likely that the "Post/Announcement" feature for your class is t...
Wed, 5 Mar, 2025 at 6:35 PM
Why aren't all of my staff members receiving push notifications, even though their settings are turned on?
If your staff members are not receiving push notifications despite having their settings enabled, consider the following troubleshooting steps: Verify In...
Mon, 24 Feb, 2025 at 8:09 AM
How do I create an event and post it for volunteers to sign up?
To create an event and request volunteers using Bloomz, follow these steps: Requesting Volunteers for My Class Event Please check the Video Tutorial: http...
Mon, 24 Feb, 2025 at 8:14 AM
Can I add a parent who signed up late to an already established group chat with the class?
f you already started a Group Chat by selecting the class name as the recipient, then all parents who joined late will be added to that group chat automatic...
Mon, 24 Feb, 2025 at 8:23 AM
Why am I unable to edit or delete a post?
If you're unable to update or delete a post in Bloomz, consider the following possibilities: Role Permissions: Only the author of the post will be ...
Mon, 24 Feb, 2025 at 8:32 AM
Why am I unable to join the group with a new invitation code when I already have an existing account?
If you're unable to join a group using a new invitation code while having an existing Bloomz account, it's likely due to the type of code provided: ...
Mon, 24 Feb, 2025 at 8:37 AM
How to cancel School Premium Subcription?
To cancel your Bloomz School Premium subscription and prevent future charges, please follow these steps: Email Bloomz Support: Send an email to support...
Mon, 24 Feb, 2025 at 11:03 AM
Why are my posts delayed?
Experiencing delays in your Bloomz posts can stem from various factors. To address this issue, consider the following steps: Check Post Scheduling: Ens...
Tue, 25 Feb, 2025 at 11:45 AM