If you're unable to join a group using a new invitation code while having an existing Bloomz account, it's likely due to the type of code provided:
Invitation Code vs. Class Access Code:
- Invitation Code: Numeric codes are tied to a specific email address. If the code was sent to an email different from your current Bloomz login, it won't work with your existing account.
- Class Access Code: Alphanumeric codes can be used to join a class without being tied to a specific email.
Solution:
- Using the Same Email: If the invitation code was sent to an email different from your current Bloomz login, ask your teacher to send the invitation to your current email address. Once sent, you'll receive the invite in the Notification Center (bell icon) at the top right of the app. Accepting it will add you to the class.
- Using a Class Access Code: If you have a class access code, you can join the class directly:
- Open the Bloomz app.
- Tap on the Class/Group tab.
- Select Join a class.
- Enter the alphanumeric class access code.
- Follow the prompts to complete the process.
For a visual guide on joining a new class as an existing Bloomz member, you can watch the following tutorial: