A student's interactions screen may appear blank due to the following reasons:

• The student profile is not part of the class.

  • Contact the class teacher for assistance.

• The student profile is not defaulted to the correct class.

  • Click on your child's name under "Timelines."
  • Click on the class name on the right side.
  • You will see the class list.
  • Select the correct class to view the behavior.

• The student has duplicate profiles in the class, and you are viewing the wrong profile.

  • Contact the class teacher to verify and resolve duplicate profiles.
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If none of the above apply and you are still seeing a blank interactions screen for the student, please contact [email protected] with the subject "Interactions not displayed" for