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Stop parents from messaging each other

Modified on: Fri, Oct 30, 2026, 5:29 AM

The setting is called Parent-Parent communication. There is no separate "Messaging" menu in Settings. Where you find it depends on the level you manage.

For your whole district or organization (recommended)

  1. Open your district (or top-level organization) and select the gear (Settings) at the end of the toolbar.
  2. Select Permissions.
  3. Under Parent Permissions, find Parent-Parent communication.
  4. Turn it off for the district and for its schools and classes, and turn on the lock so it can't be turned back on lower down.
  5. Select Save.

Every school, center, class and room below then has parent-to-parent messaging off.

For one class or room

  1. Open the class or room and select the gear (Settings).
  2. Select Features.
  3. Turn off Parent-Parent communication and select Save.

If the switch can't be changed, your district has locked it. Ask your district admin.

Good to know

  • A school's or center's own Permissions page doesn't show this setting. Set it at the district level, or class by class.
  • Parents can still message teachers and staff. This only stops parents messaging other parents.
  • Family Messaging is a different feature (students and their own guardians). It is under Settings → Features and is off by default.
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