Troubleshooting
If you are having any issues with your iOS Bloomz app (examples: messages not loading, not seeing new updates, etc), make sure to first completely delete th...
Fri, 27 Aug, 2021 at 4:45 PM
I am unable to login to Bloomz app after the latest update. Here are a few things you can try - Step 1- Please delete the Bloomz app on your pho...
Thu, 2 Jul, 2020 at 6:01 PM
Access code is not working STEP 1 - (Creating a new account or Joining a new class in an existing account) If you see an error message saying "The ...
Wed, 1 Nov, 2023 at 10:38 PM
I am logged in and not seeing my class anymore. STEP 1 - Make sure you are logged in with the correct account. Sometimes users end having two accoun...
Thu, 17 Feb, 2022 at 10:19 AM
Teachers and any administrator of a group or class can change a member's role by following these steps: Navigate to your class by clicking on its name...
Thu, 27 Jan, 2022 at 10:06 AM
You can remove an unwanted email address from your classroom by following the following steps: Navigate to your class by clicking on its name on the le...
Thu, 27 Jan, 2022 at 10:55 AM
We noticed that when students sign up using their student code and when they use their school email address, they are not always getting the email verificat...
Thu, 2 Jul, 2020 at 6:25 PM
I am not seeing the sign-up I just created I am seeing the sign-up in the "Show for All groups" Sign-ups tab but not in the Class Sometim...
Thu, 17 Feb, 2022 at 10:27 AM
We want to make sure teachers and parents are in contact, so we have provided different ways for them to stay in contact. Whether it is from push notificat...
Thu, 2 Nov, 2023 at 2:11 AM
Don't worry. If you forgot your password, you can always reset it - head to bloomz.net and click "Sign In". In the sign in screen, click on ...
Thu, 2 Nov, 2023 at 2:15 AM