FAQs

How to add my students?
Please check these resources which help you add students to your class/ school -  Student Access: Shared Access & Individual Access Adding stude...
Fri, 17 Jan, 2025 at 3:20 PM
I accidentally signed up twice Instead of once. How do I cancel?
You can cancel your sign-up by following the steps outlined in this article: Cancelling Volunteer Sign-Up - Parent Please email [email protected] ...
Wed, 22 Jan, 2025 at 6:27 PM
Why does my file upload fail when creating a post, and how can I fix it?
Please ensure that the file you are uploading: Is in a format supported by Bloomz. Is not too large, which could cause the upload to time out. Su...
Wed, 22 Jan, 2025 at 6:36 PM
What should I do if I’m not receiving the verification code to log in?
If you are not receiving the verification code, please: Check your spam or promotions folder in your email inbox. Ensure that you have entered your corre...
Wed, 22 Jan, 2025 at 6:42 PM
How do I delete a student that isn't enrolled in my class?
You can delete a student in your class by following these steps - Bulk deleting the students in my class
Wed, 22 Jan, 2025 at 6:46 PM
How to create individual parent codes for a new classroom?
You can create individual family codes, by following these steps -  Generating Student-Specific Access Codes When Creating a Class- Individual Access
Wed, 22 Jan, 2025 at 7:00 PM
I purchased Teacher Premium, but my class still shows 'Non-Premium'. What should I do?
Please email [email protected] with detailed information about the issue you're experiencing. Our team will assist you. Be sure to include the receipts...
Wed, 22 Jan, 2025 at 7:04 PM
How do I print a parent letter for joining?
You can enable the class access code for your class and print the instructions letter with the code by following these steps:  Printing Class Access Cod...
Wed, 22 Jan, 2025 at 7:09 PM
Where can I add positive behavior reinforcement?
You can add positive behavior by following the steps in these resources -  How to Give Awards to Students How do I assign negative points to my students...
Wed, 22 Jan, 2025 at 7:17 PM
How to remove parents from class?
You can remove parents from your class by following the steps outlined in this article: Bulk removing parents from a class
Fri, 24 Jan, 2025 at 11:15 AM