FAQs

Why am I asked to upgrade to translate the messages?
The message translation feature is a premium feature and part of the premium package. Please note that to support translation, we incur costs based on the n...
Sat, 20 Jan, 2024 at 7:42 AM
How to add email to my phone number account?
Question: I need to add my email address to my Bloomz profile as it was initially set up with just my phone number, but I want my email to be the primary co...
Sat, 20 Jan, 2024 at 7:44 AM
Can a parent message to teacher privately
When you want to message just a teacher, include only their name(s) in the “To” bar and you would be messaging them one-on-one. Please follow the steps ...
Sat, 20 Jan, 2024 at 7:59 AM
How do I add or update a phone number to my account?
If you have only accessed Bloomz with an email address, you might want to add a phone number for SMS notifications and phone call alerts from your school.  ...
Sun, 21 Jan, 2024 at 9:57 PM
Teacher - How can I disable sponsorships in my account?
WHAT ARE CLASSROOM AND SCHOOL SPONSORSHIPS? Sponsorships are the innovative way Bloomz is able to offer teachers and school administrators all the benef...
Sun, 21 Jan, 2024 at 10:26 PM
Can I download the interaction and health reports as an administrator?
As an administrator, if your Bloomz Premium for Schools subscription includes the interaction and/or health reporting, you will be able to access these repo...
Sun, 21 Jan, 2024 at 10:39 PM
Can I filter the health report by class?
As an administrator, your Bloomz Premium for Schools subscription may include health reports for the entire school. These reports can be filtered and vi...
Sun, 21 Jan, 2024 at 10:53 PM
What is the difference between community flags and my custom flags and awards?
In behavior, when you are editing, adding, or deleting award types or flags, you might notice that there are two difference types of flags or awards- Commun...
Sun, 21 Jan, 2024 at 10:55 PM
Roles in Bloomz - Classes, Rooms and Groups
There are 11 different roles a member of a Bloomz class, room or group can take up. Admins and/or teachers can invite people to take up these roles and are ...
Mon, 22 Jan, 2024 at 9:35 PM
Roles in Bloomz - Groups
When creating and/or managing a group in Bloomz, there are two types of roles that members can be: Member or Group Administrator. Members: Can ...
Mon, 22 Jan, 2024 at 9:37 PM