To fix Bloomz errors when converting HEIC images, change your iPhone camera settings to "Most Compatible" (JPEG/H.264) to capture photos in a format Bloomz can handle, or use the share extension to automatically convert HEIC files to JPG before sharing. 

Here's a more detailed explanation of the solutions:

1. Change iPhone Camera Settings:

  • Access Settings: Open the Settings app on your iPhone.
  • Go to Camera: Tap on "Camera".
  • Select Formats: Tap on "Formats".
  • Choose "Most Compatible": Select "Most Compatible" (JPEG/H.264).
  • Exit Settings: This will ensure that your iPhone captures photos in a format that Bloomz can process.

2. Use the Share Extension:

  • Open Photos App: Open the Photos app on your iPhone.
  • Select Photos: Choose the photos you want to share.
  • Share with: Click on "Share with".
  • Select Bloomz: Choose Bloomz from the share sheet.
  • iOS Conversion: iOS will automatically convert the HEIC files to JPG before sending them to Bloomz. 


Why HEIC is an Issue:

Bloomz is not compatible with the HEIC (High Efficiency Image Format) default photo format introduced in iOS 11. 

HEIC files are smaller and more efficient than traditional JPEG files, but some apps, like Bloomz, may not support them. 


Additional Tips:

Update iOS:

Ensure you have the latest version of iOS to benefit from any potential fixes for HEIC compatibility. 

Check Browser Settings:

If you're still having trouble, ensure that your browser's settings or any pop-up blockers are not preventing the photo download. 

Contact Support:

If the problem persists, contact Bloomz support at support@bloomz.com with details about the error message, subscription status, and browser settings.