There are four types of notifications that the user will get on Bloomz.
1. Email Notifications
- Who gets Email Notifications?
- User who is invited via email will get real-time email notifications for all the updates that are being posted to the classes, groups, and communities that they are part of.
- Content in the email notifications
- User will get trimmed email notifications if they have already created the account.
- User will receive any attachments that a person has included on post or update.
- User who is invited via email and did not create the Bloomz account, will get all the content in the email notifications.
- How to change the Email Notification Settings?
- Go to Account Settings >Notifications to configure the email notifications
- Select Email in the How to receive notifications?
2. App Notifications
- Who gets App on the Phone?
- User who has created a Bloomz account by downloaded the app on their phone (iPhone or Android)
- User who created the Bloomz account on web (desktop) and has downloaded the app and logged into the app on phone (iPhone and Android). In this scenario, we automatically turn off all the email notifications. The user can choose to turn them ON.
- How to change the App Settings?
- Go to Account Settings
- Select Notifications to configure the Push notifications
- Select App in the How to receive notifications?
- Turn on/off the toggle buttons
3. Text Notifications
- Who gets Text Notifications?
- User who is invited via phone number will get real-time Text notifications for all the updates that are being posted to the classes, groups and communities that he is invited to.
- User who signs up to the class using class access code via TEXT
- User who has added phone number to account.
- Content in the Text notifications
- User will get only 140 characters as TEXTS
- To view full content and be able to respond, user has to sign into Bloomz.
- If invited via phone number, the user will sign in with the phone number and the password we send them.
- How to change the Text Notification Settings?
- Go to Account Settings
- Select Notifications to configure the SMS notifications
- Select Text in the How to receive notifications?
- Turn on/off the toggle buttons
3. Voicecall Notifications
- Who gets Voicecall Notifications?
- User who is invited via Phone number will get voicecalls if the admin enables this in the update or alert.
- User who signs up to the class using class access code via TEXT will get voicecalls if the admin enables this in the update or alert.
- How to change the Voicecall Notification Settings?
- Go to Account Settings
- Select Notifications to configure the robocall notifications
- Select Voicecall in the How to receive notifications?
- Turn on/off the toggle buttons
NOTE: Urgent alerts will always come through robocall if the admin enables.
Still Having Problems?
- If you are still having problems receiving notifications contact [email protected]
Additional Resources:
- Notification Settings - Quiet Hours
- Robo Calling - Admins
- I'm not getting notifications. How to troubleshoot?
- How do I add or update a phone number to my account?