FAQs

Why do I keep getting an 'Error in adding event' message when trying to add volunteers?
If you encounter the error message 'Error in adding event' while trying to add volunteers or any other event, please contact [email protected] with...
Tue, 28 Jan, 2025 at 11:33 AM
Why does my embedded Canva design appear as a blank box instead of displaying correctly in my post?
If you’re experiencing this issue, please contact [email protected] for assistance. Include the HTML code you’re trying to embed to help with the investiga...
Tue, 28 Jan, 2025 at 11:37 AM
How can I view an archived classroom?
If you are an admin/ teacher  - you can view the classes you archived by clicking the Archived link in the left menu and selecting the archived class. L...
Tue, 28 Jan, 2025 at 11:41 AM
Where do I find invited parents?
You can find the list of parents in your class by navigating to the Members tab  -  Click on the class in the left menu  Click Manage (people) icon Cli...
Tue, 28 Jan, 2025 at 12:01 PM
Where can I find my class code?
If you are the teacher or admin of the class, you can find the class access code in the cover photo area of your class page  Click on the class  Click ...
Tue, 28 Jan, 2025 at 12:10 PM
Where is my class code located?
Please check - Where can I find my class code?
Tue, 28 Jan, 2025 at 12:13 PM
Why can’t I add an email to a parent?
You cannot add an email to a parent account in your class if the settings are disabled. Please ask your school admin to contact [email protected] to enable...
Tue, 28 Jan, 2025 at 1:10 PM
How can I send a message to my parents?
Bloomz allows you to send a message to the entire class, all parents in your class, a few parents, or a single parent. Check out these resources for step-b...
Tue, 28 Jan, 2025 at 12:27 PM
Why don't I see the message icon at the bottom?
You may not see the message icon at the bottom for the following reasons: If you're on the school page, the message icon won’t appear as messaging at ...
Tue, 28 Jan, 2025 at 1:04 PM
Why can't I look up parent names when trying to send a private message?
If you are a parent, this issue occurs when the teacher has disabled parent-to-parent communication in your class. You will only be able to message teachers...
Tue, 28 Jan, 2025 at 1:09 PM