There are a few differences between messages, posts, and announcements. The differences are listed below.

Messages


Messages: (most often used for ONE-ON-ONE messaging) 
  • Messaging is designed for direct, confidential communication between individuals. It’s perfect for one-on-one conversations, such as private discussions with parents, staff, or students, allowing you to address specific questions, share sensitive information, or provide personalized support. 


To ensure that only ONE specific recipient is selected for a message, make sure to choose an individual contact, as demonstrated in the images below.



Step 1: Create your message by selecting the message icon


Step 2: Create your message by selecting the message icon



Step 3: Select the individual recipient that you would like to message: 


ALERT: 

If you select multiple recipients, a message at the top will indicate, "This is a group chat." In a group chat, ALL recipients can see every message in the thread and participate in the conversation.





Step 4: Select "done" to begin creating your message: 



Step 5: Draft your message and "send": 



 


Announcements and Posts



Announcements: (most often used to reach ALL stakeholders)
  • Announcements are highlighted updates that remain at the top of the feed for a specified time, ensuring they capture attention. Perfect for important reminders like due dates or announcements about upcoming activities, they keep key information front and center for all of your stakeholders to view.


Posts: (most often used to reach ALL stakeholders) 
  • Posts are used for sharing regular updates, news, activities, events, or other non-urgent information, keeping the community informed in an engaging way and are housed on your Newsfeed for all of your stakeholders to view.




To ensure you are selecting the correct recipients for a post or an announcement, be sure to select "all roles" as shown in the images below. 


Step 1: Create your post by clicking on the "+create" button                                   


Step 2: Select the "post" OR "announcement" option:     

 



Step 3: Select "Create New" 


Step 4: To ensure that you are reaching ALL STAKEHOLDERS, you must select the option under "schools" (for school admin) or under "classes" (for teachers) : 


You can change "role" (or the groups of who want your post or announcement to go to) by selecting "roles": 


You can select, or deselect specific roles within this window: