You can make use of a user guide to help a user get a complete understanding of a feature or a product. For example, this is how a user guide might look for using article template
TABLE OF CONTENTS
Introduction to templates
Standardize your knowledge base by creating templates such as a simple FAQ-style article, step-by-step guides, How-To, Release notes, and a lot more. Your team can simply choose from the predefined templates and start creating their articles from there - saving them time.
- Go to Knowledge Base
- Click on the hamburger menu on the top left
- Select Article templates
- Click on New template and start creating your template
Mark a template as default to load it automatically while creating a new article.
- Once you save a template, click on Use template to open the template as a new article
- Make the relevant changes to the template and save the article